Patients Support Services
Food and Beverages
- Outside food is not allowed for patients inside hospital
- The hospital kitchen serves well balanced vegetarian meals
- All meals, including special diets, are planned and their preparation supervised by trained and competent dieticians
- Meals are not served to patient attendants inside the patient room. Attendants can avail of the Ala Carte menu at the Cafeteria on the fifth floor from 8 am to 10 pm
Housekeeping Services
A hygienic environment is essential for your health. Housekeeping of the entire facility is done throughout the day. To help us to maintain our standard, use the dustbins for disposal of any waste. Please look out for bins with black bags for the same.
Linen
- The patients are provided with bed and bath linen
- It is mandatory that patients wear hospital clothes
- For any additional requirement of linen, you may contact the ward nurse
- Relatives are issued a separate set of blanket and bedsheets at 9 pm daily. You are requested to return the linen every morning at 7 am
- The hospital launders all its clothes and linen
Maintenance
- Preventive maintenance of all equipment in the room is routinely and thoroughly done before admission of a new patient
- If you need any assistance regarding any air conditioning, electrical or plumbing issues in your room, please inform the nurse on duty for assistance. You can call at extension number 1185
- Do not attempt to shift or repair any electrical item or the oxygen and suction pump equipment
- Do not change the setting of the air-conditioning remote control. Call at extension 1185 for changes in the setting
- The windows are locked, to maintain the temperature in the rooms. Do not open any windows as it affects the air conditioning
Medical Records
You may get a copy of your Medical Records from the Customer Care Office on payment of Rs. 450/- in three working days after intimation
Telephone service
- All rooms are provided with telephone facilities
- You can use the in-house phones in the lobby to talk to your patients in the wards
- No calls will be forwarded to the ICU
Call bell
All patient rooms are equipped with call bells which can be used to call nurses and housekeeping staff
Change of Bed category
- You can select to change your bed category after admission. However, you can only upgrade yourself
- Please note, an upgrade of the selected class of bed will affect your billing
- When you upgrade, you will be billed for that class from the very first day of your admission
WANT TO VISIT YOUR LOVED ONES? THESE ARE THE TIMINGS
Monday to Saturday – 11am to 12noon AND 5pm to 7pm
Sunday – 11am to 12 noon AND 4pm to 7pm